Global Action has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for the www.globalaction.com website, its subdomains and affiliated credit card processing websites. By using or accessing any of our websites, you are accepting the practices described in this Privacy Policy.

Global Action is an inter-denominational Christian ministry based in Colorado Springs, Colorado, USA, as a not-for-profit charity under IRS code section 501(c)(3). Global Action receives its funding from individual donors, foundations and churches that support what God is doing through the ministry. All gifts are tax-deductible to the fullest extent of the law. Support received beyond what is needed for any one specific project will be used for other Global Action programs approved by the Board of Directors. We are committed to the highest standard of stewardship excellence and strive to be responsible in our management of funds, truthful in our advertising, and cost-effective in our fund-raising. We desire to see every dollar used to its fullest for program ministries around the world.

 

Privacy

Global Action assures the identity of all who contact us through this website is kept confidential: we do not rent, sell, or exchange our mailing lists.

As with most other Internet sites, our web servers receive and record information from your browser, including your IP address, cookie information and the page you request. We use this information to provide a high level of security for our visitors, to help diagnose problems with our servers, to administer this website effectively, and to gather broad demographic information about what countries and domains our visitors are from and their behavior on our site.

Users should be aware that other websites visited before entering our website might place personally identifiable information within a user’s URL during a visit to their website, and we have no control over such websites. Accordingly, some of this information may be logged by a subsequent website that collects URL information.

In some cases our site uses contribution response forms for visitors who choose to use these forms to provide information, request information, and make donations. We collect your willingly submitted contact information (such as your email address). Contact information from response forms is used to process donations, provide receipts and other information about Global Action to our donors. The visitor’s contact information is also used to get in touch with the visitor when necessary in order to resolve customer service issues or questions.

When providing a donation to Global Action, you will be asked to securely submit financial information through encrypted means (such as a credit card type, number, and expiration date). Global Action has partnered with industry-leading credit card processing companies to ensure the secure, encrypted storage and transmission of your credit card information.

Our online surveys may ask visitors for contact information (such as their email address) as well as a variety of demographic and practical questions. We may use contact data from our surveys to send the user information about Global Action. The user’s contact information may also be used to contact the visitor when necessary.

 

Refund Policy

Occasionally, donations are made in error, made for the wrong value or a recurring donation needs to be modified.  If there is any problem with a donation that was made, please contact our Colorado office at 1.888.725.3707 (toll-free within the U.S.), or 1.719.528.8728 (outside the U.S.). Funds received towards a Touch the World trip are non-refundable in all cases, due to IRS stipulations regarding tax deductible contributions and receipting. If a cancellation occurs, any money remaining following the deduction of airline costs and administrative fees, can be held over for one calendar year to be used toward another Global Action outreach.

 

Opt Out

Visitors and users of the site of Global Action can opt out of receiving communications from us. Should you wish to opt out, please, email us or call 1.888.725.3707 and we will unsubscribe you from receiving any further communications from us. You can also write to Global Action, 7660 Goddard St., Ste.200, Colorado Springs, CO 80920 with your request to opt out from our communications.

 

Changes to This Policy

We reserve the right to make changes to this privacy policy without advance notice. Notice of these changes to this policy will be posted to the homepage for this website (http://www.globalaction.com) for a period of three days. Changes to this policy were made on May 13, 2004; on June 13, 2008; and, on November 22, 2013.

 

Contacting the Website Administrator

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, use our contact form.